Customer Testimonials
Friendly service . Truthful about what was actually needed. Courtesy ride was appreciated with only one vehicle..
Was a great experience and very helpful. Was in contact with me through the whole purchase process.
Very knowledgeable people working in sales and service. Very helpful in finance also. Love the doughnuts.
Great sales team kept me informed of the car buying process bought car on line
Friendly staff that has been there for years. Nice not to have the turnover in people. Service manager took his time to talk to me and others would have stayed in office.
Customer service at Ferman Chevrolet Tarpon Springs has always been good. I showed up with my tire losing air, was able to wait while they checked it out and repaired it.
Amazing, top notch and efficient No haggle Timely Impressive Great communication From start to finish amazing process
We are very happy with the service that Steve Kitka gave us, and we appreciate his professionalism and communication.
The transaction process was smooth. I appreciate the smooth purchasing process and professionalism of everyone I dealt with at the dealership. There were quite a few areas on the vehicle that were not as clean as I hoped. A more thorough detailing would have made the experience even better. I have also noticed something is going on with how the truck shifts gears. I anticipate the issue would be covered under the standard warranty or certified warranty, so that’s something that can be fixed. I was satisfied with the vehicle (as long as the shifting issue is covered under ... Read More DealerRater - May 16, 2025
Service manager Dave was very helpfully with the timing as we had to leave for Washington state towing a trailer thanks
Every thing was good. I'm going to tell my friends about you guys. I'll be there again
Ferman Chevy service is very professional and efficient. From Scheduling to pickup the experience is 2nd to none
FERMAN Chevrolet of Tarpon service has always given great customer service.. My appointment time has always been on time. Great customer service.My cars service needs are always taken care of when I go to FERMAN of Tapron Springs.
Great people. At Ferman Chevrolet. Thank you so much. Thank you. Thank you. Thank you.
I have now purchased three vehicles in the past 8 years from Jim Allison . The team there has always taken care of me and helped me get a great deal every time
Thanks for always taking care of my family vehicles with a smile ! Special thanks for the car wash.
Service was good! Nice guy and a lot quicker than last time! Oil change and tire rotation expensive!!
Quick and easy and very professional Quick and easy and very professional . They took care of me as always and I recommend Chevy dealership
Sneaks there service center is horrible there tech destroyed my truck and I have all the prof sparkplugs bent an broken a dionostic machine shows early when it started missing a what a joke this place is and to no trust passe me so they don't have to back there work is sad that means they know what the did. Stay away from the service center !! There own employ gave me a recorded statement on what the do there and it's bad
Tony always finds a way to help me get scheduled quickly and get my Camaro back on the road as soon as possible. Grateful for efficient, friendly and trustworthy service. Thank you.
Excellent Mike and Steve always, always provide top notch assistance and always accommodates my schedule
Perfect Steven and Mike made sure everything was done professionally and the customer service was amazing
Brought car in for oil change and waited while it was done. Very clean waiting area with drinks and snacks available, rest rooms close by. Everyone very helpful and friendly. Thank you
Easy to make an appointment. They got me out of there in a reasonable time.
Everyone was extremely friendly and helpful. Not pushy like some dealerships. Experience was quick and easy...even signing all the paperwork
Steve and the service team went above and beyond to make my experience seamless. My favorite Chevy dealership
They were all nice and polite. I would recommend people to oome to ferman Chevy
Keith worked very hard, going back and forth with my husband to get us the best deal he could on our new car. It made coming into the dealership to sign the paperwork so painless. And he came in on his day off to get us settled. Thank you!
Thank you for a much needed car wash and vacuuming! I also appreciate the ride to work.
This dealership is close to home and I enjoy doing business with Ferman! I like Ferman even more now having Joseph Kruzawski as my Salesman.
A return and purchase was easy and efficient! I had a return of parts I didn't need and purchased touch up paint. It was all quick and simple!
First time buying a Chevrolet, very easy straightforward I did not feel like they were hiding anything extremely transparent in the transaction
Got me in on very short notice, like next day. Diagnosed the problem (my tires are shot) and didn’t even charge me for that. Just an oil change. Thank to Tony in service!
Special thanks to Dave. He was great to work with. I give him five stars.
From start to finish, Steve in the Collision department was excellent. Knowledgeable, professional and courteous. They did a great job.
Always great customer experience Friendly great value very helpful and great personality Really nice guy
I was very happy with my salesman, Keith. He brought the truck to my home so I could see it/drive it and make sure it was a comfortable vehicle for me. He was very informative and helpful and I very much appreciated his thoroughness.
We had a pleasant experience with Mark and Oscar. They both were so easy to talk to and explained everything to us. We would recommend them to future customers.
Happy with Ferman. Third car purchased from them Happy they are in Tarpon Springs Please stop contacting me . This is at least 5 texts
Easy process at a fair price and the service was first rate. Thank you John Rebello, as always.
Even when I don't have an appointment, they can squeeze me in by the next day. They're always courteous. I only wish I wasn't such a frequent visitor to the service department.
The experience with Mark will make me return to work with the dealership again. Colton and Charlie were also easy to work with.
A simple 30 minute delivery with an appointment took 2 hours! We were ignored while the salesman worked a deal with another customer! We drove two hours to get there.By the time we got home it took six hours! Unacceptable! LOOK ELSEWHERE!!!!!!!!!
Great experience hassle free process, got my vehicle in 1 hour. Would recommend to friends and family
The Ferman Service Department is by far the worst service department that I have ever had to deal with! I have tried to look past the inefficiencies and give them the opportunity to redeem themselves however it seems like they are not capable of doing so.
I scheduled a front and back break replacement to which when I arrived I was informed that it could take two days, they may or may not have the parts and a tech would need to analyze prior to performing. I am not the average person who gets work performed without knowing that I ... Read More DealerRater - May 3, 2025
Waiting on answers I have a brand new car with 4000 miles on it ! The transmission is bad and I'm waiting now for a week
Awesome, they always take care of me. There's no other dealership I would rather use than Ferman Chevrolet Tarpon Springs
Good deal. Nice people. Mark was great Mark also followed up on promised paint touch up
Great service. Friendly. Understanding of financial situations and works with you Great service. Friendly. Understanding of financial situations and works with you. Welcoming environment.
Everything was fast and easy, friendly people and very helpful. Overall it was an excellent experience!
I was very pleased as well as my wife from the moment being greated through the inventory search, and the financial portion as well. Everyone was very present and respectful. If given the opportunity I would purchase another vehicle as well as recommend Ferman to other as well.
Every one was very helpful and knowledgeable. And work to make it a good experience.
They were very friendly and was helpful They worked with me and Gm in Detroit, trying to fix the problem or issue
They are very exceptional at sales. I got what I wanted for my trade and the new loan was 2 points lower interest than the loan I had on the other vehicle. Im very happy with the van . Thanks 😊
Excellent service for many years with the company. Bought many cars and trucks over the years
We have dealt with Ferman Tarpon Springs for years thru many car and truck purchases. Always excellent service
Quick 1st service on my 2024 silverado trail boss. Service guy was friendly. The service was done fast. A+
Minimum hassle. No haggling over trade in price. Grant was very helpful and forthcoming. Speedy service.
Since Tom retired went to pot Stop using third party for making appts No communication
it was terrible, drop our truck off to fully completely detailed inside and out and picked it up and all they did was wash the outside and forgot do detail the inside and could see they never cleaned the top center of the roof, it looked like a mohawk and all the door jams were never touched cause they didn't detail the inside ,we drop it off Sunday and left the key cause we live all the way up in Hudson made a special trip , I called and service guy named Dave never looked at the truck when they ... Read More DealerRater - Apr 30, 2025
Took awhile for oil change. Had an appointment and it took almost 3 hours. I always get my service done at Ferman because I trust them to do it right.
Communication was good. Used shuttle service. Service advisor sent email and “for the work that needed to be done on the truck.. That software was easy to use.
Awesome hometown dealer where my family has been servicing and purchasing for over 30 years!
Quick and easy, friendly service very helpful. The car I got is great and I have no regrets
Our service advisor Dave was great but the mechanical department were supposed to wash and vacuum after the work was done and they didn't vacuum the interior even though Dave had specially requested for the vehicle to be vacuum
Great experience for a car repair. Excellent service, excellent repair Will highly recommend to friends and family
I went in knowing exactly what I wanted and he found it for me.So I am very happy with my new vehicle
Haven’t used service center yet. Brand new truck. Salesman was great. Anthony was very helpful
It was a great experience, Lou and Todd, went out of their way to help us!!
He listened to what I was looking for and found a great car Thank you
Steve Berta was knowledgeable, timely, constructive and exceptionally helpful. He also was clear and reliable. He also took the initiative with communications.
Great customer service and completed the job in a timely manner Waiting area was clean and supplied coffee and donuts
Your OK I've worked with better. The work they did was good. It doesn't take much talent to. Change oil and rotate 4 tires.
Good and faster Very good customer service. The time waiting for a ride to my home was short, and my car was also in the service area for a short time, that was good too.
Kind and helpful staff. Car was ready when said it would be. Communication via text was very helpful.
Fifteen words is way too many for the review of an oil change and tire rotation. It was great.
Overall good. First time going for a service. Bought new truck last September. When I called for an appointment, went to someone not familiar with the location or the service. Couldn't tell me if it would take 1hr or 1day. Said someone from service center would call me back to provide that information, never happened. When I showed up, young man outside asked for the keys, which I gave him. Went inside, no welcome, no direction, just four guys on the phone looking at me. Walked to the closest to me, when one few desks down said he could ... Read More DealerRater - Apr 25, 2025
Anthony is a rockstar..keep up the great work..great customer service and experience from everyone
Fast friendly service Very professional, they knew what they were doing and was very polite
Not pushy and respectful of my expectations. Lou (our sales rep) was awesome. Listening well.
I’ve been dealing with Jim Allison over the phone and will tell you it’s been nothing but exceptional. Jim is the consummate sales professional and your dealership is fortunate to have him on your staff. His follow up has been great and even though I’ve never met Jim, he’s a PRO. I’m buying a pre owned BMW sight unseen and am comfortable doing this because of my level of trust in Jim’s presentation of the vehicle. I hope management congratulates Jim on a job well done.
Always great service! Comfortable waiting area and easy to schedule appointments on line. It's nice to have Tony as our service manager for 7 years!
The dealership was professional and treated me as a valuable customer. The car was as advertised and I was able to make the purchase
Took 3 months to determan my car was totaled! After saying they had ordered the parts to fix it as a cover up for taking forever
The service department does not seem to honor appointment times. After waiting for parts to arrive, I received a call from the dealership to make an appointment for repairs I had been waiting to get done under extended warranty. After I made the appointment on the phone, the operator said not to forget to get my 40 point courtesy inspection.
I made the appointment for a Tuesday at 9:15. I figured the repair would take about 3 hours to perform. I brought my truck in around 8:30. I asked the Service Rep when it might be done and was told it depends on how ... Read More DealerRater - Apr 20, 2025
I had a pleasant experience and service was speedy as my salesman had arranged everything in advance.
for being a spur of the moment service I was in and out of there was only a short wait.
They always end up taking good care of me even if I'm sometimes upset at the time. Neal is great in the service center and has a lot of patience. Thank you all and you will continue to receive my business.
Anthony was very helpful he did everything he said he would do. They gave me what they said they would on trade in. Never tried to add on to price of new truck. Very pleased overall.
It was the best car buying experience. Phil was knowledgeable, friendly, courteous and provided outstanding service. Colton made the financing easy to do. We are extremely satisfied.
Their service and customer service is second to no one. I will always use them to service my Corvette
Work was done during allotted time. Price was as promised and check out was quick
Artur was great, very knowledgeable and found me exactly what I wanted. The whole experience from start to finish was great.
Mark was a very courteous salesman. He treated us with great respect. He was very knowledgeable about the vehicle. I would recommend him highly.
I can’t say enough great things about this dealership and the salesman that assisted us with the purchase of our new Silverado. Philip DiPaolo was very informative about the vehicles we were considering. He sent multiple estimates for the different vehicles and trims making our decision was so much easier that way! Thank you for all the support you gave us during this process.
Wonderful experience all over. My salesman Joe Kurzawski was the absolute best and made the whole process awesome.
Neil processed the vehicle in and had my requested service completed very quickly, simple oil change tire rotation and normal services which typically seem to take forever were completed in around an hour, the vehicle even received an exterior wash, Nice!
Lou and Dan were very knowledgeable and professional throughout the full purchase of the vehicle we chose.
Our salesman Art was great! The whole process was quick. Coleton was great too. Thanks
Jim is great, he helps me out any way he can. Doing work with this dealer is always top notch.